Terms and Conditions

CONDITIONS OF USE

Welcome to our online store! 1SHOP.CO.ZA  and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

All our pieces are engraved, cut, sanded and finished with a food safe finish. Please keep in mind that each piece of wood is different. There will be variations in the wood and some pieces will have darker marks, wood grain and wood knots. I try my best to accurately represent the colors used in my products. Because of lighting, photo editing and computer monitor settings, the colors may appear slightly different when you receive your product. I cannot refund products because of color.

WARNING
Many of my products contain small pieces which are a choking hazard to young children. Never leave babies or children unattended. Please exercise caution.

PRIVACY

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit 1SHOP.CO.ZA  or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of 1SHOP.CO.ZA  or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of 1SHOP.CO.ZA , with copyright authorship for this collection by 1SHOP.CO.ZA , and protected by international copyright laws.

TRADE MARKS

1SHOP.CO.ZA s trademarks and trade dress may not be used in connection with any product or service that is not 1SHOP.CO.ZA s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits 1SHOP.CO.ZA . All other trademarks not owned by 1SHOP.CO.ZA  or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by 1SHOP.CO.ZA  or its subsidiaries.

LICENSE AND SITE ACCESS

1SHOP.CO.ZA  grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of 1SHOP.CO.ZA . This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of 1SHOP.CO.ZA . You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of 1SHOP.CO.ZA  and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing 1SHOP.CO.ZA s name or trademarks without the express written consent of 1SHOP.CO.ZA . Any unauthorized use terminates the permission or license granted by 1SHOP.CO.ZA . You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of 1SHOP.CO.ZA  so long as the link does not portray 1SHOP.CO.ZA , its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any 1SHOP.CO.ZA  logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. 1SHOP.CO.ZA  and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. 1SHOP.CO.ZA  reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant 1SHOP.CO.ZA  and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant 1SHOP.CO.ZA  and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify 1SHOP.CO.ZA  or its associates for all claims resulting from content you supply. 1SHOP.CO.ZA  has the right but not the obligation to monitor and edit or remove any activity or content. 1SHOP.CO.ZA  takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS

All items purchased from 1SHOP.CO.ZA  are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

1SHOP.CO.ZA  and its associates attempt to be as accurate as possible. However, 1SHOP.CO.ZA  does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by 1SHOP.CO.ZA  itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY 1SHOP.CO.ZA  ON AN “AS IS” AND “AS AVAILABLE” BASIS. 1SHOP.CO.ZA  MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, 1SHOP.CO.ZA  DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 1SHOP.CO.ZA  DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM 1SHOP.CO.ZA  ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. 1SHOP.CO.ZA  WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting 1SHOP.CO.ZA , you agree that the laws of the state of GAUTENG, SOUTH AFRICA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and 1SHOP.CO.ZA  or its associates.

DISPUTES

Any dispute relating in any way to your visit to 1SHOP.CO.ZA  or to products you purchase through 1SHOP.CO.ZA  shall be submitted to confidential arbitration in GAUTENG, SOUTH AFRICA, except that, to the extent you have in any manner violated or threatened to violate 1SHOP.CO.ZA s intellectual property rights, 1SHOP.CO.ZA  may seek injunctive or other appropriate relief in any state or federal court in the state of GAUTENG, SOUTH AFRICA, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to 1SHOP.CO.ZA . We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the side menu. Or you can email us at: admin@1SHOP.CO.ZA .com

 

Terms and Conditions

By entering into a business agreement with 1Shop.co.zayou (the buyer) agree to comply with and be bound by the following terms and conditions of sale.

From here on ‘you’ refers to the customer / buyer and ‘us’/’we’/’our’ refers to 1Shop.co.za registered at 21 Van Riebeeck Str Norscot.

  1. Pricing and Terms

1.1 Quotes

Quotes are valid for the goods specified in them and for 28 days from date of quote. Alterations may incur a cost rise which will be reflected in a new quote. Please bear in mind that all quotes made are made subject to the terms and conditions of sale. Any order placed is placed subject to the terms and conditions set out here, as stated on the invoice, and quote.

1.2 Price

Prices stated on our website or in any brochures and catalogues are approximate.

Quoted unit prices do not include VAT as we are not VAT Registered.. The price payable for the goods you order and their delivery is as set out in the invoice. We reserve the right to change the prices shown at any time and we will contact you before the order is confirmed in the event of an alteration being made. An amount equal to the appropriate taxes will be added to the invoice where there is a legal obligation to collect such taxes. Customers will pay this amount in full to us unless they provide us with a valid tax exemption certificate authorised by the appropriate taxing authority.

Misplaced Decimal Places or Otherwise

If, by genuine mistake, we have under priced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we despatch the item. In those circumstances, we will notify the correct price to you so you can decide whether or not you wish to order the item at that price.

1.4 Loss of Earnings

We cannot, and will not, be held responsible for any loss of earnings, real or projected, as a result of an order being lost, arriving late, or not being as expected.

  1. Ordering

2.1 Terms

We must receive payment IN FULL for the goods ordered before the order can be processed. By placing an order, you agree to pay pro-forma for the invoiced goods. Our acceptance of your order brings into existence a legally binding contract between us and you. Customers are reminded that they should satisfy themselves that the products they are ordering are suitable for their requirements before placing an order. No responsibility is placed with 1Shop.co.za for the decision to order..

2.2 Orders

All orders will be placed online. Responsibility for the accuracy of this order lies solely with the customer: mistakes cannot and will not be replaced once your order has entered the production process. Every new order supersedes all other previous orders of same order number. Acceptance and placement of the online order and acceptance/payment of the invoice means you have agreed to all of our Trading Terms and Conditions. All payments must be in full and in South African Rands (ZAR)

Conversion fees from foreign currencies must be borne by the customer and not deducted from the invoice total.

2.3 Artwork and Designs

You must provide production ready designs in Adobe Illustrator file format. If this is not possible, a redrawing fee may be charged. Pantone references must be provided for print, embroidery and garment colour matching. All garment, print and embroidery colours shown on the website are only as accurate as the web design process allows and will vary with your monitor settings, software and environmental light etc. Garment, print and embroidery colours can only be matched to a pantone reference, which must be provided by the customer and is stated by us as available (for this we use a Coated Pantone Book). In the matching, there will always be variance due to screen resolutions, environmental factors (such as lighting), garment colour influences on the inks and varying dye strengths.

Our ‘colour matching’ service is Free of charge. We will do our very best to match all colours, but due to the nature of mixing inks, the variance in colour between wet and dry phases of screenprinting, environmental factors and colour conversion, our ‘colour matching service’ is a guideline or best-estimate only, and is not guaranteed to be a perfect match. We are very proud of the accuracy of our colour matching technology but will not be held liable for any errors in matching colour, or loss of earnings in matching colour, nor will we refund goods based on colour matching. If there is any doubt about colour matching, we recommend ordering a sample.

Design positioning must be specified and agreed at the online order stage, along with an approved mock-up. Due to variance in the manufacturing stage and the hand-made nature of screen printing, there may be variance of up to 100mm in any dimension set out in the mockup. Some changes can and may occur between the stated position, origination and final print/embroidery placement or embellishment of any design ordered. All placements are approximate and the print/embroidery will vary depending on the size of the garment – for example, a 40mm print will look smaller on an XXL garment than it would on an XS. By agreeing to these T&Cs you understand that variance in dimensions, placement, colour, ink coverage and visual appearance can change between products and agree to allow us to use our professional judgement in this matter. All artwork, designs and specifications supplied / approved are guidelines for the printing stage only.

2.4 Copyright designs 2.4.1 Supplied designs

It is the client’s responsibility to gain authorisation to use any copyrighted, trademarked or otherwise licensed material/ logos in their order. We will not be held liable for use of copyrighted, trademarked or otherwise licensed logos, designs or artwork in products supplied to your specifications.

2.4.2 Designs produced by us

Any designs produced by us for you will remain our intellectual property and may not be used in any other form without our prior written consent.

2.5 Designs

We may occasionally use examples of custom printed and embroidered clothing we’ve previously produced in our brochures, websites, exhibitions and store. If you would prefer to opt-out or keep your relationship to us discreet, please let us know by clearly stating on your order or artwork approval.

2.6 Samples

Blank samples are non-refundable and charged at the single unit price, plus carriage and may be subject to an administration fee, which will be detailed on the invoice. Printed or embroidered samples are charged at three times the unit price plus set-up costs and application costs and are non-refundable. However if your main order is the same as the sample order (i.e. no changes to the set up of the screens) then set-up costs from sampling will be credited to your main order, hence your main order set up will be free of charge.

All printed and embroidered samples will be produced and sent for approval. The main order will be manufactured in the same way as the sample as closely as the production process allows, therefore approval of the sample for the main production run is equivalent to approval of the finished product. Any variations will be due to the varying nature of garments and will not be due grounds or reason to reject the finished product. Samples will only ever be guidelines for logo placements, colours and ink/thread coverages.

2.7 Origination

Set-ups will be charged on all screens and on embroidery. Screen print set-ups are per colour/design. Embroidery set-ups are dependent upon the number of stitches in the design.

2.8 Returns

This is a bespoke manufacturing service whereby we manufacture one-of-a-kind goods to your specifications and therefore refunds and returns of goods are not possible. We will accept no returns of garments – blank or customised – for any reason, therefore we encourage customers to take care with the specifications and take care to understand the terms and conditions of their order. By making a purchase order or by signing off the order and invoice you agree to pay for the goods listed and understand that no refund, replacement or compensation can be claimed for the goods once the order has been placed.

2.9 Availability

At times, stock-outs and shortages may occur between the times when availability was last checked (invoice) and the point where the stock is drawn down (payment) particularly if there is a delay in payment. In this instance, we will inform you of this as soon as possible and will look to offer replacements (this may affect the price, which will rise or fall accordingly, and may result in an issue of a further invoice to you or remittance advice from us) or we may offer to send the goods on shortly after. The rest of an order will proceed despite the stock-out and cannot be cancelled as a result of stock-outs. We will not be liable for any loss of earnings arising from stock-outs or from any delays in the production process.

Any changes to an order will result in a invoice. Each new order will supersede all earlier same order invoices. Any changes to an order that result in a rise in cost, will be re-invoiced to the customer and must be paid pro-forma before the order proceeds.

2.10 Exact Orders

Due to the nature of clothing manufacture, there are occasionally errors that occur due to manufacture, or genuine mistakes of operatives. We have a thorough QC process that means that almost all rejected products are flagged up in production, however this means that if you require an order of exact quantities, we advise you order 5% more than needed: This is due to the (unlikely) occurrence of seconds in the production process which may mean an order is short after the seconds have been identified. By placing an order you agree that the total quantity of goods delivered may be +/-5% to the order by size, colour, style on receipt. If we send less product than ordered for this reason, it will be detailed in the despatch sheet and the product will either be sent on later or you will be issued a credit note for the products held back which will pass to your next order.

The same condition applies for wooden products. Due to the nature of grain, and compound, engraved items colour and consistency may vary. We will do our best to ensure consistency but cannot be held responsible for variances due to grain, wood varnishes and composition.

2.11 Shortages

Where shortages occur the credit for these will pass to your next order. We must be informed of any shortages, in writing, within 48 hours of delivery.

2.12 Turnaround Time

Our average order turnaround is 3-5 days. This can be as long as 14 days or more on complicated orders or during busy periods. You will be given a provisional completion date once your signed-off and paid for order enters the production process.

For custom high volume orders that are produced overseas turnaround time can be up to 6 weeks from the date of payment.

For custom high volume orders; during the period between P/O and payment there may be items on the job production critical path that need urgent attention to ensure delivery arrives on a quoted estimate date e.g. information to produce production sample. Failure of the client to respond quickly to information / artwork / approval requests from our order management team may result in order delays.

All turnaround durations are estimates and we cannot guarantee exact delivery dates. We will not be liable for any loss incurred due to production or delivery delays.

2.13 Cancellations and Refunds

Once an order has been placed the manufacturing stage starts immediately and costs are borne immediately by us. Therefore we stress that once an order has been placed, it cannot be cancelled. Returns and refunds cannot be accepted as stated in 2.8.

2.14 Colours: garments, prints and embroideries

All garment, print and embroidery colours shown on the website are only as accurate as the web design process allows. Garment, print and embroidery colours can only be matched to a pantone reference, which must be provided by the customer and is stated by us as available. In the matching, there will always be variance due to screen resolutions, environmental factors (such as lighting), garment colour influences on the inks and threads, and varying dye strengths. We will do our very best to match all colours, but will not be liable for any errors in matching due to a customer’s perceptions. If there is any doubt, we recommend ordering a sample.

2.15 Printing process

We use different methods of printing – and direct to garment printing when details – and pantone referenced inks. We use our processes to best represent the image and design files provided. We are not liable for any loss or reimbursement as a result of the resolution, colouring or ink coverage not exactly matching the images provided. Our printing works best on lightly coloured garments. If there is any doubt, we recommend you order a sample.

2.16 Show Through and Ink Coverage

All prints and embroideries will be applied to the highest quality, but due to the nature of garments there will never be 100% ink or thread coverage. No two garments are the same, and so thread will show through the prints or embroideries on some or all of your products. This is particularly the case when printing light colours on darker garments. We will not be held liable for any loss resulting from this, nor we will accept return of the garments.

2.17 Sizing

All sizes are estimates and are not guaranteed. Please double check the size chart on our website or garment in the item description or category description, bearing in mind that whilst sizes on size charts often relate to the body size of the wearer, rather than the garment, some size charts may differ. Where sizing is given in half chest, we suggest measuring an existing shirt you own against that measurement. Due to the mix of mechanised and human manufacturing, there is some variance in garment sizing between identical products, occasionally up to an inch in each dimension across all manufacturers. Therefore exact sizing cannot be guaranteed, and size charts should be used as a guideline only. We are not responsible for any loss of earnings as a result of mis-ordered sizing or sizing variance.

2.18 The Drying Process

Every screen printed garment is dried mechanically and as such may affect the garments and prints. A print’s colour can be mildly changed during this drying process, and by placing your order you understand that there may be some print colour variance between items. Some garments may take on a slight tinge from the drying process. We have a stringent quality control process, but at times some affected garments get through. This tinge can be easily rectified with a single domestic wash: you may send these back for us to do, or launder yourself.

2.19 Repairs

Where there has been a genuine manufacturing error i.e. holes, torn etc. We will investigate and endeavour to repair or replace affected goods as we see fit in order to supply garments to specification. This does not include ordering errors on the part of the customer, and does not supersede other related terms.

2.20 Supplied Goods

All personalised supplied goods are to be emailed with correct spelling, for which we will not be responsible and will not refund.

2.21 Title

Full title in the Goods shall remain vested in us until we receive payment in full. We reserve the right to sell any rejected goods unless specifically instructed by you not to at the order stage.

  1. Delivery

3.1 Shipping

The liability for loss or damage in transit, or thereafter, shall pass to the customer upon the delivery of the order to a common carrier for shipment. Shipping dates are approximate and are based, to a great extent, on prompt receipt by us of all necessary ordering information from you. The customer shall bear all costs of transportation and insurance. We will add transportation and insurance costs to your invoice. We shall not be in default by reason of any failure in its performance under this Agreement if such failure results from, whether directly or indirectly, fire, explosion, strike, freight embargo, Act of God or of the public enemy, war, civil disturbance, act of any government, de jure or de facto, or agency or official thereof, material or labourshortage, transportation contingencies, unusually severe weather, default of any other manufacturer or a supplier or subcontractor, quarantine, restriction, epidemic, or catastrophe, lack of timely instructions or essential information from you, or otherwise arisen out of causes beyond our control. Nor shall we at any time be liable for any incidental, special or consequential damages. The customer shall be responsible for all customs clearance and payment of all charges and duties in the territory.

The risk passes to the buyer upon leaving us and on delivery to a common carrier.

We are not liable for any losses in transit.

3.2 Goods Delivery Handling Responsibility

You will need to be sure that you have sufficient and proper equipment and that your own designated personnel are available to unload products/goods delivered to your premise(s) as the delivery companies’ drivers are not obliged/required to provide assistance in unloading and/or placing your order.

3.3 Delays Beyond Our Control

We shall have no liability to you for any failure or delay in the delivery of goods ordered, or for damage or defect to goods caused by events or circumstances beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).

3.4 Packaged Deliveries

Orders will arrived boxed in bulk unless stated otherwise. Individual folding and bagging can be supplied at further cost.

  1. Additional Terms

4.1 Bribery

We shall at all times comply with all applicable laws, regulations, governmental rules, guidelines and codes relating to bribery and corruption, including without limitation applicable Foreign Corrupt Practices Act legislation, US Securities and Exchange Commission legislation and OECD Convention legislation, and shall not, nor shall any person on our behalf, directly or indirectly offer or give (or agree to offer or give) any gift, benefit, entertainment or other consideration to any person which is intended to induce or encourage, or which has the effect of inducing or encouraging, to breach any duties or obligations of that person.

We shall ensure that all persons acting on our behalf in connection with our agreement do not, directly or indirectly, receive or agree to receive any gift, benefit, entertainment or other consideration from any person which is intended to induce or encourage, or which has the effect of inducing or encouraging, such person to breach any duties or obligations you owe to us.

4.2 Exclusion of Liability

We shall not be liable in any way for any loss of revenue, profit, goodwill or any consequential or indirect or special loss or damage arising out of the purchase of any goods by you from us or late or non-delivery of goods. We do not accept liability for any loss from claims of third parties arising out of the use of Goods or Services purchased from us. We shall not be liable for any misrepresentations. We accept zero liability for all losses not specifically mentioned here, as well as any liability for health issues that may occur from the use of products supplied to you by us.

4.3 Warranty

We will endeavour to provide the highest quality goods as standard, and these will arrive in a merchantable quality. Any wear and tear or depletion of goods due to use and wear are not our responsibility and we will not be obliged to replace or refund any goods. Further to this, it must be noted that our clothing is sensitive to tumble drying and warm washing; both must be avoided. Pay extra attention to the washcare instructions inside the hem label and if in doubt about what these mean, please get in touch. We recommend all items are washed on 30 degrees Celsius and hung out to dry – not tumble dried. If ordering work wear, we recommend ordering a size up.

4.4 Liability

1shop.co.za. will not accept any liability for loss or profit or consequential losses suffered as a result of erroneous delivery, production or delivery delay, or otherwise. The risk inherent in all goods passes to the customer as soon as production is complete and the order is dispatched.

4.5 Governing Law

The contract between you and us shall be governed by and interpreted in accordance with South African  law, and the South African courts shall have exclusive jurisdiction to resolve any arising disputes.

4.6 Confidentiality

All information supplied by either party to the other and identified as confidential by the recipient shall be kept strictly confidential by the recipient and shall not be disclosed to any third party without the other’s prior written consent. Each party shall take appropriate steps to ensure that its employees, subcontractors and agents are also bound by confidentiality undertakings with respect to products, suppliers, printers, supply chain, supply partners.

All confidential information and documents supplied to either party shall be returned to the supplying party on expiry or termination of this Agreement.

The obligations of confidentiality in these Terms and Conditions shall remain in force after expiry or termination or any relationship between you and us.

4.7 Intellectual Property

All intellectual property associated with our brand, supply chain, processes and all other relevant elements of our business will remain ours. Customers have no right to use our IP – for example traceability – without written permission. This IP may only be used whilst we are your supplier: the agreement to use our IP expires immediately when you change supplier, or when we inform you – whichever comes sooner.

4.8 Certifications

Where a certification is stated, please bear in mind that this will only apply to the garment and it is likely this will not extend to any of the embellishments or labelling, and that the certifying bodies will have terms of use for the certifications that relate to the garment.

We at Rapanui are not responsible for your use of any certifications, trademarks, artwork, logos or licenses in your product, marketing or otherwise. Customers are strongly recommended to read the latest guidelines from the certification bodies that regulate the use of their logos.

4.9 Labelling.

Neck labels are also open to change: they may be branded by a manufacturer, branded by us, designed to your specifications or plain.

4.10 General

We may subcontract any part or parts of product sourcing, production and delivery of Good and/or Services without prior notice. If we do not have the required stock for your order we may source an exact replacement to fulfil the order. You will not receive prior notice of this if the replacement garment is the same specification, colour, size, style and material. If exact replacements are not available, we will discuss alternatives with you and gain your approval before proceeding.

4.11 Entire Agreement

These terms and conditions, delivery details and contract details, set out the whole of our agreement relating to the supply of the goods to you by us. These terms and conditions cannot be varied except in writing signed by a director of 1Shop.co.za and will always supersede the customer’s Terms. In particular nothing verbally agreed by any of our staff should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. We shall have no liability for any such representation being untrue or misleading unless it is made fraudulently. No delay or failure on our part to enforce our rights or remedies under these Terms and Conditions shall constitute a waiver on our part or such rights or remedies unless such waiver is confirmed in writing.

4.12 Scope of Agreement

(a) These conditions apply to all Goods and Services supplied by the us to the you and shall govern the contract to the exclusion of any other terms and conditions. In particular, these conditions shall override and supersede any terms or conditions of purchase of the Buyer purported to be incorporated expressly or impliedly into the contract. You accept these conditions by purchasing the goods and / or services.
(b) All correspondence and documentation relating to the Order shall be in English language. If translations exist in other languages, the English version shall prevail if in conflict.